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Home >> Testimonials :> Tom Melodick Dear Van, My trip to Vietnam was fantastic and clearly this would not have been possible if it were not for your help. As you are aware, I was a bit nervous booking with you at first since I could find little in the blogs on your company. Your responsiveness, your patience in answering my hundreds of questions, and your attention to all my details and the ability to customize a solo trip ultimately made me feel comfortable booking with you. I clearly made the right choice. Your welcome dinner at such a lovely restaurant in a lovely French colonial home was delightful. And the welcome gift was soo thoughtful, I can't tell you how much I appreciated those kind gestures. The hotels, restaurants and tours were top notch in outstanding locations. I loved them all and would stay at them again. Your tour guides were the best, all spoke great English and were very willing to be flexible if you wanted to see something extra or change the itinerary. They were very friendly and I enjoyed getting to know all of them. The cars and drivers were also excellent, very nice and safe vehicles (they all had seat-belts and with very good air conditioners) and they all drove very safely. They were excellent drivers. I would highly recommend anyone to book with you and your company, particularly, if they are looking for great personalized service. Speaking of service, I have to thank you again, Van, for going out and doing some shopping for me in Hanoi after I had already departed the area to pick up some additional gifts that I could find in the south. Thanks for picking them up and shipping them in time to my hotel in the south so I could get them before I left Vietnam. I love the country, the food and most of all the people. With Warm Regards, Tom Melodick The Woodlands, Texas, USA :> D. Peter Hochberg Dear Van: Thank you for the email which you sent to us on November 3, 2008. We did arrive home safely and on time, and as expected we were deluged with work when we went to the office. However, I did want to respond to you right away. The tour which you set up was wonderful. We enjoyed visiting each of the cities and towns included on the tour, and found the history behind the places we saw, the various cultures which we saw and the general warmth of the people very interesting and enjoyable. We enjoyed being with each of the guides who accompanied us in the various places. They were genuinely friendly, described the various things we saw fully and were quite open in their discussions with us. In our drive to Hoi An, Vinh took us to a local restaurant at our request, and we had a delightful time. We had wanted to change schedule in both Ho Chi Minh City and in Cambodia, and Trang and Seavathdy did this right away. Each of the guides was very warm to us and Seavathdy asked if we ever go to Cambodia again, that we use her as a guide. She, like the other guides, went out of her way to take us to each of the sites and was most helpful in explaining the significance of their details. The hotels were mostly acceptable. One problem that we had was that the Beach Resort in Hoi An did not have a fitness room (they had a broken down rusty machine that was unusable) and the Grand Hotel in Ho Chi Minh City did not have a fitness room either. However, the quality of each of the hotels was fine. We also prefer to stay in hotels which are in a city or town since it is easier to wander about (unlike the Century Resort in the Hoi An and the Angkor Century Resort in Sien Reap). We also would have preferred to stay in regular hotels rather than resorts, since we like to explore the respective areas rather than rest and relax. We also had too much spare time at some of the locations. We would have preferred to have paid more to have the guides spend more time with us to explore more areas. We usually like eating in true local restaurants, not the “tourist” restaurants which are frequented only by tourists and not by the local residents. We also felt that some of these restaurants gave us too much food, and we would rather have been seeing the respective sites rather than sitting and eating. We were entirely satisfied with the entire trip (even with the items noted above), and will recommend your company to any of our friends who may wish to visit your country. We truly enjoyed ourselves, and we will be sure to spread the word. It was a pleasure meeting you, and we hope that your business continues to thrive. Again, thank you for the lovely welcome dinner and gift which we have displayed in our home. Please let us know if we can give you any further comments. Sincerely yours, D. Peter Hochberg Sean Mellino Daniel J.Smola East 6th Street - Cleveland, USA
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